Security Operations

MeGuard

MeGuard brings enterprise operations management to PSCs across Kenya, Uganda, and Tanzania — GPS patrol management, AI dispatch, ARC alarm monitoring, and M-Pesa payroll in a single platform built for the African security industry.

MeGuard illustration

Key Features

From patrol tracking to payroll disbursement — every operational layer a private security company needs, unified in one platform purpose-built for East Africa.

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GPS Patrol Management

Real-time officer tracking with geofence-based attendance. GPS, QR and NFC checkpoint scan verification ensures officers complete beats: the Android guard app reads the NFC tag UID and the backend scores it against the checkpoint's registered UID, so a wrong tag scores zero. The iOS app records the checkpoint's registered tag ID rather than reading the physical tag. Auto-detect missed patrols and lone-worker alerts keep field teams safe. Supervisor dashboards display live patrol heat maps for instant operational awareness.

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ARC Alarm Monitoring

Full Alarm Receiving Centre module — ingest Contact ID and SIA DC signals over IP; five panel brands (Texecom, DSC, Paradox, Risco, Ajax) have fingerprint signatures for automatic identification. Auto-escalate to the nearest available patrol unit based on live GPS position. An EN 50518-shaped ARC workflow with a complete audit trail for every incident. Not certified to EN 50518.

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Smart Dispatch

Incident-to-officer matching scores every candidate on four weighted factors at once — proximity (40%), skill qualification (25%), current task load (20%) and shift time remaining (15%) — and ranks them in a single pass. The weights are deterministic and auditable, so a dispatcher can always explain why one officer ranked above another. Response time SLA tracking surfaces bottlenecks before they breach contract. Officers receive jobs via the MeGuard mobile app; clients track response progress in real time.

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M-Pesa Payroll Automation

Attendance-driven payroll calculated from verified patrol records — no manual timesheets. Direct disbursement via M-Pesa, MTN MoMo, and Airtel Money. NHIF, NSSF, and PAYE deductions computed automatically with full compliance for Kenya, Uganda, and Tanzania statutory requirements.

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ONVIF CCTV Integration

Connect any ONVIF-compliant IP camera to the MeGuard platform. Live view and event-clip retrieval. AI motion detection generates tagged clips ready to attach to incident reports. Camera health monitoring raises automatic alerts on feed loss or tampering.

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Cross-PSC Marketplace

PSCs list excess guard capacity on the marketplace; clients request verified temporary cover from partner companies. Every guard is background-checked and carries a public rating. Revenue share between PSCs is handled automatically — no manual reconciliation required.

Technical Specifications

Geographic Coverage

  • Kenya — PSRA compliant
  • Uganda — statutory payroll and filing (PAYE, NSSF, URA); no PSPCA security-regulator workflow
  • Tanzania — statutory payroll and filing (PAYE, NSSF, NHIF, TPF, PDPA); no SSRA security-regulator workflow
  • Cross-border inter-company dispatch

Integrations

  • GPS hardware devices (device count unverified)
  • ONVIF IP cameras
  • M-Pesa / MTN MoMo / Airtel Money
  • Contact ID / SIA DC alarm signal ingestion

Payroll & Compliance

  • Kenya PAYE, NHIF, NSSF, HELB
  • Uganda PAYE & NSSF
  • Tanzania PAYE & NSSF
  • Digital payslips with M-Pesa delivery

Security & SLA

  • SOC 2 Type II (in progress)
  • ISO 27001-aligned controls (not certified)
  • 99.9% uptime SLA
  • End-to-end TLS 1.3 encryption

Request a MeGuard demo

Contact our team to discuss your requirements. We respond within 24 hours.