Security Operations

MeGuard

MeGuard brings enterprise operations management to PSCs across Kenya, Uganda, and Tanzania — GPS patrol management, AI dispatch, ARC alarm monitoring, and M-Pesa payroll in a single platform built for the African security industry.

MeGuard illustration

Key Features

From patrol tracking to payroll disbursement — every operational layer a private security company needs, unified in one platform purpose-built for East Africa.

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GPS Patrol Management

Real-time officer tracking with geofence-based attendance. NFC checkpoint scan verification ensures officers complete beats. Auto-detect missed patrols and lone-worker alerts keep field teams safe. Supervisor dashboards display live patrol heat maps for instant operational awareness.

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ARC Alarm Monitoring

Full Alarm Receiving Centre module — ingest signals from 200+ alarm panel brands via IP, PSTN, or GPRS. Auto-escalate to the nearest available patrol unit based on live GPS position. EN 50518 compliant workflow with a complete audit trail for every incident.

Smart Dispatch

AI-powered incident-to-officer matching evaluates location, skill set, and current workload simultaneously. Response time SLA tracking surfaces bottlenecks before they breach contract. Officers receive jobs via the MeGuard mobile app; clients track response progress in real time.

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M-Pesa Payroll Automation

Attendance-driven payroll calculated from verified patrol records — no manual timesheets. Direct disbursement via M-Pesa, MTN MoMo, and Airtel Money. NHIF, NSSF, and PAYE deductions computed automatically with full compliance for Kenya, Uganda, and Tanzania statutory requirements.

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ONVIF CCTV Integration

Connect any ONVIF-compliant IP camera to the MeGuard platform. Live view and 30-day cloud recording included. AI motion detection generates tagged clips ready to attach to incident reports. Camera health monitoring raises automatic alerts on feed loss or tampering.

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Cross-PSC Marketplace

PSCs list excess guard capacity on the marketplace; clients request verified temporary cover from partner companies. Every guard is background-checked and carries a public rating. Revenue share between PSCs is handled automatically — no manual reconciliation required.

Technical Specifications

Geographic Coverage

  • Kenya — PSRA compliant
  • Uganda — PSPCA compliant
  • Tanzania — SSRA compliant
  • Cross-border inter-company dispatch

Integrations

  • 200+ GPS hardware devices
  • ONVIF IP cameras
  • M-Pesa / MTN MoMo / Airtel Money
  • EN 50518 ARC protocol

Payroll & Compliance

  • Kenya PAYE, NHIF, NSSF, HELB
  • Uganda PAYE & NSSF
  • Tanzania PAYE & NSSF
  • Digital payslips with M-Pesa delivery

Security & SLA

  • SOC 2 Type II (in progress)
  • ISO 27001 compliant
  • 99.9% uptime SLA
  • End-to-end TLS 1.3 encryption

Request a MeGuard demo

Contact our team to discuss your requirements. We respond within 24 hours.